Wicket 17 Terms & Conditions — Transparent & Simple and In English

Wicket 17 is an internationally licensed online betting and gaming platform. These Terms & Conditions form a legal agreement between Wicket 17 and its users. By using the platform, you confirm that you have read and fully understood these terms.

Wicket 17's services are available to users in Bangladesh and various other countries. However, users in jurisdictions where online betting is prohibited by law are solely responsible for their own compliance. Every user is accountable for adhering to their local laws.

These terms may be updated at any time. For significant changes, Wicket 17 will notify you in advance via your registered email or an in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To open an account on Wicket 17, you must meet the following requirements:

• You must be at least 18 years of age.
• All information provided at registration must be accurate and truthful.
• Only one account per person is permitted — multiple accounts registered under the same individual are strictly prohibited.
• Two members of the same household may open separate accounts, but may be required to submit proof if they share a device or payment method.
• Keeping your account password and security details confidential is entirely your own responsibility.

If an account is created using false information, Wicket 17 reserves the right to suspend or close it at any time. Any balance in the account may be forfeited in such cases.

The following rules apply to all financial transactions on Wicket 17. We are committed to providing the fastest and most seamless transaction experience possible.

Withdrawal requests are typically processed within 5 to 15 minutes. However, KYC verification is mandatory for your first withdrawal. Once verified, subsequent withdrawals will not be subject to additional delays.

As a general rule and for security purposes, withdrawals should be made to the same payment method used for the deposit. For exceptions, please contact Support.

All bets on Wicket 17 are governed by the rules below. Please review your bet slip carefully before confirming — once confirmed, bets generally cannot be changed.

• Minimum bet starts from ৳20 (may vary by game).
• In live betting, odds change in real time. The odds displayed at the moment you place your bet are final.
• If a match is completely cancelled, your stake is typically refunded.
• If a cricket match is completed via the DLS method, bets will be settled according to that result.
• If a bet is accepted at incorrect odds due to a technical error, Wicket 17 reserves the right to void that bet.
• Placing multiple bets on the same event is allowed; however, any inconsistent betting patterns detected will be subject to investigation.

For accumulator or combo bets, if one selection is voided, the bet will be recalculated using the remaining selections. However, if more than two selections are voided, the full stake will be refunded.

Wicket 17's bonus program is designed to give users added value. Before using any bonus, it's important to understand the terms — this helps avoid confusion down the line.

• The welcome bonus applies to your first deposit only and can be claimed once per account.
• Every bonus comes with a wagering requirement — meaning the bonus amount must be bet a specified number of times before you can withdraw.
• If you request a withdrawal while a bonus is still active, the bonus balance will be forfeited.
• If bonus abuse or manipulation is suspected, Wicket 17 reserves the right to forfeit the bonus and any associated winnings.
• Free spin bonuses may be restricted to specific slots games.
• Wicket 17 reserves the right to modify or discontinue any promotion — advance notice will be provided.

KYC (Know Your Customer) is an international financial security standard. At Wicket 17, KYC isn't just about compliance — it's there to keep your account and funds safe.

KYC documents may be required in the following circumstances:

• When making your first withdrawal.
• When depositing or withdrawing above a specified amount.
• If unusual activity is detected on your account.
• At any time at the discretion of Wicket 17.

Accepted documents include: National ID Card (NID), Passport, and Driving Licence. Documents must be clear and legible. Verification is usually completed within 24–48 hours.

Wicket 17 believes gaming should be a form of entertainment — ensuring it never becomes a problem is our responsibility. That's why we have a number of player protection measures in place.

• Set your own daily, weekly, or monthly deposit limits directly from Account Settings.
• Self-Exclusion: You can take a break from the platform for a set period of time.
• Reality Check: You will receive in-app notifications at set intervals reminding you of your gaming time.
• Any attempt by a minor to open an account will be detected and acted upon immediately.

If you notice signs of a gaming addiction, please Responsible Play Go to the page and get in touch with Support. We're here for you.

The following activities are strictly prohibited on Wicket 17. If detected, the account will be closed immediately:

• Opening or operating an account using false identities or fraudulent information.
• Operating multiple accounts under the same person's name.
• Bonus abuse — such as creating multiple accounts solely to withdraw bonuses.
• Hacking, manipulation, or use of automated software to access the platform.
• Using the platform for money laundering purposes.
• Managing an account through unauthorized third parties.
• Operating or managing an account on behalf of or in the name of a minor.

You can close your account at any time — through Account Settings or by contacting Support. Please withdraw any remaining balance before closing your account.

Wicket 17 also reserves the right to suspend or close accounts for the following reasons:

• If evidence of a terms violation is found.
• If KYC information is found to be false or incomplete.
• If unusual or suspicious activity is detected on an account.
• Upon instruction from a legal or regulatory authority.

In the event of a suspension, Wicket 17 will notify the user via their registered email and give them the opportunity to provide an explanation. If no breach of terms is proven following a fair investigation, the account will be reinstated.

Wicket 17 updates these terms from time to time to reflect platform improvements and regulatory changes. The date of each update is noted at the top of the page.

For significant changes, users will:

• A notification will be sent to your registered email address.
• Pop-up notifications will be displayed in the app.
• A minimum of 7 days' notice will be given before any changes take effect.

For any questions about our Terms & Conditions or services, contact us via live chat or email. Our support team is available in Bengali, 24/7.